Select the platform for your situation and follow the instructions in the articles.
Consoles
Make sure to synchronize your console with the date and time on the Internet.
If the previous step didn't solve the issue, perform the additional steps below based on your console type:
- PlayStation: Check that you have the right Fall Guys Launcher. Uninstall all versions of Fall Guys you have on your console, restart and then download again from your Game Library. This is especially important if you have played the Beta.
- Switch: Sometimes logging in here https://www.epicgames.com/id/login by selecting Nintendo Switch as the login option will update your account and allow you to play.
PC
First, try to follow the troubleshooting steps in the article How to fix Fall Guys crash and technical issues on PC?
If you still are stuck the issue is likely with your security or connection. To resolve the issue perform the following additional steps:
- Check if you can open the page https://api.epicgames.dev/sdk/v1/default in a web browser.
- If you can open it, then your Firewall software / Windows firewall is blocking the connection.
- If the page doesn't open at all, then your router/ISP is most likely blocking it.
- Update your Windows Certificate Store by using the Windows Update application to download all available updates.