To request a refund, sign in to your Epic Games account here and follow the steps below.
You can find the Epic Games Store refund policy here.
You will receive a confirmation notice at the top of your screen letting you know the refund has been completed.
By default, refunds are sent to the original payment method, but this may not always be possible depending on what payment method you used.
Please contact your payment provider or bank for more information about when your refund will be available to you.
Let us know how we can help you.