Click this link to enter account verification information and submit a Support ticket. Please note that an email change is not always possible.
Follow these steps:
In the pop-up window, enter your new email address and then click
Note: You must enter an email address that's not in use on another Epic Games account.
When you click CONFIRM, an automated email with a security code is sent to the current email on the account, and an Enter Security Code window will appear. Don't close this window.
You successfully changed your email!
For account security reasons, we can’t just tell you the email address on your account, but if you can log in using a connected account, here are some ideas to help you remember:
Go to the Account portal and look at the email in the ACCOUNT INFO section. You’ll be able to see the first and last characters and the domain of the email address connected to your account.
If you remember your account password, you can reset your password in the PASSWORD & SECURITY section of the account portal. This will send a confirmation email to the current email address on the account.
If neither of these options help, and you still can’t remember the email address on your Epic Games account, click CONTACT US to open a ticket with Player Support.
Let us know how we can help you.