Parent/guardian request

This form is only for parents/guardians to receive support for connected child account(s).

Before you follow the instructions below, please note:

If you would like to delete your child’s account, you can submit a request here, but the quickest and easiest way is to use the self-service deletion process while logged in to their account. For instructions see here.
If you want support for your own Epic Games Account please create a ticket .

If your email is set up as a parent/guardian email, you will be sent a verification code that will allow you to request support for your child’s account.

If you do not receive an email, please make sure you entered the correct parent/guardian email.

Parent/guardian request

1Parent/guardian email address

2Email verification