Why haven't I received my refund from Fortnite or Epic Games yet?

For self-refunded games or refunds requested from Player Support, refunds may take 3-14 business days to return to your account depending on the type of payment method you used.

If you have not received a refund after this time period, please contact your payment method provider as they will be able to assist.

Important Note: If your refund was sent to a payment method that is no longer active, please contact your bank or payment method provider.

Did this article resolve the issue?

Can't find what you're looking for?

    CONTACT US