If you're having issues connecting to our servers, syncing your game to the cloud, or launching our games, your device's cache might be full. Clearing your cache may resolve the issue. For instructions on how to clear your cache, please select the appropriate article for your device below:
How do I clear the Launcher cache on PC?
How do I clear my PlayStation cache?
How do I clear my Xbox Series S|X cache?
How do I clear my Nintendo Switch cache?
If this did not help solve the issue try the next step in our troubleshooting: How do I update Windows to solve game issues?