Why did I receive a two-factor sign-in code from Epic Games?

If you are a child and your parent hasn't helped you set up your account, you may have a Cabined Account with different features. Visit this page if you think you might have a Cabined Account to learn more.

If you received a text or email with a two-factor sign-in code or two-factor authentication (2FA) code while logging in to your Epic Games account, use the code to finish signing in to your account.

If you received a text or email with a 2FA code when you are not logging in to your Epic Games account, someone else is probably trying to access your account.

To keep your account secure, we recommend resetting your password immediately. See password reset instructions here.

Go here for more information on Securing Your Epic Account.

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