Liquid error: undefined method `gsub' for nil:NilClass

Xbox One Troubleshooting

Last Updated: Jun 03, 2018 10:57PM EDT
If you are having trouble accessing Fortnite on Xbox One, please try the following:
  • Clear your Console Cache:
    1. Power down your console
    2. Unplug the power cable from the back of the Xbox One
    3. Wait for two minutes, then plug the power cable back into the back of the Xbox One.
    4. Monitor the power brick, waiting for it to cycle from a white light to an orange light, and then turn the power on.  This will perform a cold restart of the system.
  • Check for Updates:
    1. On Xbox Home, select My games & apps.
    2. Select Games, highlight Fortnite, and then press the Menu button.
    3. Select Manage game.
    4. Select the game logo, press the Menu button, and then select Updates.
    5. Download any available updates.
  •  Reinstall Fortnite: 
    1. On Xbox Home, select My games & apps.
    2. Select Games, highlight Fortnite and then press the Menu button.
    3. Select Manage game.
    4. Select the game logo, press the Menu button, and then select Uninstall.
    5. Navigate to the Ready To Install section, select Fortnite, press the Menu button and select Install.
If you continue to see issues after that, please let us know. 

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Liquid error: undefined method `gsub' for nil:NilClass
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Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
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Liquid error: undefined method `gsub' for nil:NilClass
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