In order to send us your Fortnite Log files, please use the following steps:
- Exit the Fortnite Application.
- Navigate to C:\Users\<YOUR USERNAME>\AppData\Local\FortniteGame\Saved\Logs.*
- Zip your Logs folder and attach the zip file to your ticket with Player Support.
- You can use these Microsoft support steps to zip the folder on Windows.
*The AppData folder is hidden by default. If you are unable to see it, please use this Microsoft support article to view hidden folders.