Liquid error: undefined method `gsub' for nil:NilClass

What are my Fortnite Logs and how do I send them to you?

Last Updated: Apr 25, 2018 11:41AM EDT
Log files contain important data about the behavior of your Fortnite application. These can be useful when trying to diagnose issues.

In order to send us your Fortnite Log files, please use the following steps:
  • Exit the Fortnite Application.
  • Navigate to C:\Users\<YOUR USERNAME>\AppData\Local\FortniteGame\Saved\Logs.*
  • Zip your Logs folder and attach the zip file to your ticket with Player Support.

*The AppData folder is hidden by default.  If you are unable to see it, please use this Microsoft support article to view hidden folders.

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Liquid error: undefined method `gsub' for nil:NilClass
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Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
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Liquid error: undefined method `gsub' for nil:NilClass
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