Support Center

PS4 Troubleshooting

Last Updated: Feb 06, 2018 04:19PM EST
If you are having trouble accessing Fortnite on PS4, please try the following:
  • Clear the cache on your console. This can be done by powering down your PS4, unplugging the power cable from the back and let it sit for 2 minutes. After that, power your console back up and it will reinstall the needed updates and content. 
  • Reinstall the Fortnite game application on your console. This can be done by finding the game tile in the crossbar (scrolling bar when you turn the console on), press the Options button and select the Delete option. Once the application is removed, navigate to your game library, and you can reinstall. 

Should you continue to see issues, please submit a bug report using the in game menu option, and let us know. 
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