Support Center

What are my Fortnite Logs and how do I send them to you?

Last Updated: Jan 08, 2018 11:52AM EST
Log files contain important data about the behavior of your Fortnite application. These can be useful when trying to diagnose issues.

In order to send us your Fortnite Log files, please use the following steps:

1. Exit the Fortnite Application.
2. Navigate to C:\Users\<YOUR USERNAME>\AppData\Local\FortniteGame\Saved\Logs.*
3. Attach ALL logs found there to the email you are about to send.  

*The AppData folder is hidden by default.  If you are unable to see it, please use this Microsoft support article to view hidden folders.
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false
desk
Liquid error: undefined method `gsub' for nil:NilClass
seconds ago
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
about
false
Liquid error: undefined method `gsub' for nil:NilClass
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