Support Center

I can't broadcast using Twitch!

Last Updated: Jul 20, 2017 10:13AM EDT
Some users have reported that they receive an error code when attempting to broadcast gameplay via Twitch on the Xbox One platform.

Affected players should attempt the below workaround:
  • Scroll left on the Home Screen to open the guide
  • Select the Gear Icon
  • Select All Settings
  • Select Network
  • Select Network Settings
  • Select Advanced Settings
  • Select Alternate MAC address
  • Select Clear
  • Select Restart

Bear in mind that the above workaround is shared solely for the benefit of our players, and Epic Games has no control over the technical aspects of Twitch streaming on the Xbox One platform. 

For further assistance, we recommend players reach out to Xbox Support directly.

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